5625 O'Donnell St, Baltimore

Mezzanine Level #A MD 21224, USA

(410) 633-1910

(800) 937-6405

©2017 by Alpha Business Services. Proudly created by MeMi-x

INTEGRATION

Creating a schedule is the first step in the Integration. We work with you and your staff to determine what resources you need to provide, such as staff, system access, and planned downtime. Our goal is to move quickly to minimize the impact on your operations.

 

Setting up delivery schedules and selecting a point of contact for direct shipped items. Sometimes this will include software license keys and certificates which must be protected from loss as they generally are not replaceable.

 

Communication, keeping you constantly informed. In some situations, we may be contacting you several times a day.

 

Monitoring of manufacturers to make sure delivery dates are met.

 

If the solution requires installation by our staff, we test and generate test results for your review and approval.

 

Transfer of all ownership documents, manuals, and technical documentation.

 

We can assist with equipment and warranty registration if it's required.

 

In short, we do whatever it takes to complete the project on time and on a budget. We pay attention to the details and are available for your questions.

 

Last, your acceptance, and we are ready to start on the next project.

 

We keep in contact to ensure the system is working to your satisfaction if there are problems we can intervene with the manufacturers on your behalf to ensure prompt answers.