Click here for this Month's Special
Formed in 1987 we are a single source provider of hardware, software, networking gear and virtually all supplies used in computing and imaging.
We partner with the world's leading technology companies to provide cutting edge IT solutions.
Headquartered in Baltimore, MD we serve customers in Maryland, Northern Virginia, District of Columbia, Delaware, and Southern Pennsylvania.
Physical Address:
5625 O'Donnell Street
Mezzanine Level - Suite A
Baltimore, Maryland 21224
Telephone:
(410) 633.1910 (local)
(800) 937.6405 (Toll Free)
(410) 633.4887 (Fax)
Mailing Address:
P.O. Box 25730
Registration Identification:
FEIN: 52-1813100
DUNS: 18304138
CAGE Code: 3L5J8
Principals
Dave Feinstein Tom Riley
Solution Delivery Terms
Credit terms are available to qualified customers after approval. Leasing options are available from several outside sources. Depending on the delivery or roll out schedule, progress payments may be required. Specific schedules will be set out at the time of your order.
Supplies Store Customers
We accept Visa, MasterCard, American Express, as well as Government payment cards. Credit terms are available to qualified customers after approval. All initial orders must be paid by credit card unless other arrangements have been made. We do not ship outside of the United States, nor accept foreign based credit cards. The system will not process any orders with an invalid e-mail address. If for any reason you do not want to use your e-mail address, the order must be placed with us by telephone.
When you visit our site, we do not collect your name, e-mail address, or other personal information unless you provide it to us. We do not follow your browsing path inside or outside of this site. We do not share, sell or trade e-mail addresses, or other details about you. We do not contribute or participate in shared or cooperative databases, which could give other companies access to your personal information.
We do not release credit card or financial information for use by other companies. For privacy purposes, all information relating to our customers is stored in a highly secure server that is not accessible outside of our office. If you supply us with your e-mail address, telephone number or address, we may contact you with information on new products, prices, services, or special events. If you do not wish to receive these in the future, please e-mail, call or write us and we will remove your information from our database.
We want your visit to be enjoyable and free from worry about the security of your personal information. If you have any questions or concerns about this policy, please e-mail our security manager at triley_contactalpha.com
Choosing a company to assist with your IT requirements is an important decision. Getting it right the first time saves time, money and most of all aggravation. It can be difficult to sort through the marketing hype and questionable claims, often leading to a less than desirable outcome.
We understand the problem and have developed a phased approach to assist you in making this critical decision. This has been refined by our experience over the past 20 years, and continues to evolve as we encounter new situations each day.
First is what we call the Educate phase, the time we spend with you learning what you need and how it impacts your environment and you learning about us and how we work.
Second is the Solution phase, where we present what we feel is the best answer to your requirements.
Last is the Implementation phase, where we manage the integration of the solution.
Take a few minutes and review the details of this approach, it can save you hours in the future.
It generally starts with a phone call and later meeting with you and your team in person. Depending on the need, it can be just a few minutes or several hours.
Our goal is a complete understanding of your requirements as well determining whether we can work together effectively.
Listening to you plays a large part in this process. You are the most qualified to explain the problem and how you feel it should be handled. We will ask questions until we both feel comfortable we understand what you want. We try to get as much information about what your organization does, and how the problem impacts its ability to meet business goals.
We may determine our skills are not a good match for your needs and hope you keep us in mind for future projects.
You may determine our approach is not what you are looking for, or just are not comfortable with us. Don't worry we don't take it personally, it's better to make that determination now. It works both ways; we have to have a level of trust to make this work
There may be times when we determine you could save yourself a significant amount of money if you dealt with someone else. We'll tell you and hope you will call us in the future.
Please take a few more minutes and read on.
Based on the information we have and our understanding of your requirements we craft a solution, sometimes more than one, for you to consider.
During this phase we may engage outside resources such as manufacturers to provide additional expertise. Many times we will bring them to meet with you to explain and or demonstrate new technologies.
We look for the most economical way to completely satisfy your requirements. Repurposing existing hardware, modifying a procedure or process, we take the time to determine what if anything can be done to meet your goal with what you already own. It's not the most profitable way of doing business, but we've done it that way for over 20 years and have no intention of changing.
Our solutions are not "brand" exclusive. There are times when it may be a necessity to keep a single manufacturer, but often we use the best of several to arrive at a configuration.
How will the solution interact with your current processes? Trying to avoid unintended consequences is paramount. We never want the solution to generate a new set of problems. It's a lofty goal, and at times probably not attainable, but we do as much as possible.
The solution(s) are presented to you for review. There may be occasions where a "proof of concept" is required, or demonstration equipment is needed, we address that at this point. Where possible we provide the opportunity for you to talk to other customers who have implemented this solution.
Next putting it all together, please read on.
Creating a schedule is the first step in the Integration. We work with you and your staff to determine what resources you need to provide, such as staff, system access and planned downtime. Our goal is move quickly to minimize impact to your operations.
Setting up delivery schedules and selecting a point of contact for direct shipped items. Sometimes this will include software license keys and certificates which must be protected from loss as they generally are not replaceable.
Communication, keeping you constantly informed. In some situations we may be contacting you several times a day.
Monitoring of manufacturers to make sure delivery dates are met.
If the solution requires installation by our staff, we test and generate test results for your review and approval.
Transfer of all ownership documents, manuals and technical documentation
We can assist with equipment and warranty registration if it's required.
In short we do whatever it takes to complete the project on time and on budget. We pay attention to the details and are available for your questions.
Last, your acceptance, and we are ready to start on the next project.
We keep in contact to insure the system is working to your satisfaction, if there are problems we can intervene with the manufacturers on your behalf to insure prompt answers.
Proliant by Hewlett Packard
Offering a complete lineup of tower, rack and blades, Proliant Servers constitute the largest installed base in the world.
Choice of Intel or AMD processors with up to 12 cores.
Click on any of the pictured lines for more information. Call us to get started configuring your servers.
Storing your Data Efficiently, Safely and Economically
It's a constant battle to store all the data generated in a manner that is economical, available and safe. Numerous products are available from a number of manufacturers from standalone drives to highly available disk arrays. Click on any of the pictures below for more information and call us to get started.
Desktop and Laptop PCs
View the lineup of 2 of the leading manufacturers of desktops and laptops. Save on pre-configured models with a choice of AMD or Intel processors, or have a custom configuration built to your specifications. Contact us for current pricing and availability.
It's all about connections. Whether you need layer 2 or 3 managed switches, modular high density, access points, or routers we can help. Click on any of the manufacturers below and call us to get started on a configuration thats fits your needs. If you are looking for LinkSys, click on Cisco.
Your system, no matter how well engineered, may fail. The data must be protected not only from loss by internal failure, but also external forces such as virus, hackers and malware. A well planned backup and recovery process is paramount to business continuation. Click on any of the Manufacturers below for more information and call us to get started.
The information listed below is provided as a service to our customers. We do not vouch for or are responsible for any of the content.
CA_sStorage_SO30625_Eguide_2_082510.pdf
hp blade systems.pdf
9000 Virtual Libary.pdf
iSCSI SAN for Education.pdf
HP_sDataBackup_SO31667_Eguide_092310a.pdf
Six business mistakes to avoid.pdf
We still haven't attained the "paperless office" and printing remains a daily occurence.
Whether you require high volume color laser capability, or low cost inkjet, we have what you need. You might even need to send or receive the occasional fax, we've got you covered.
Click on any of the manufacturers below to see their offerings, and call us for pricing and availability.
We have been a sole source for some of our customers for over 20 years. We purchase from numerous distributors with warehouses across the country generally guaranteeing your product is available at a competitive price
Toner and ink for printers, various brands of data cartridges, PC memory, and cables are just some of the products we can provide.
We offer contract pricing for eligible customers, and our shipping charges are among the lowest in the industry.
We offer a line of compatible toner products for those customers who require them, including MICR.
Call or e-mail us for contract pricing. Click the picture below to see what our store offers.
Triley_contactalpha.com
Baltimore, Maryland 20850
(800) 937.6405 (toll free)
(410) 633.4887 (fax)
HP LE1901w 19-inch Widescreen LCD, TFT, 250 nits brightness, 1000:1 contrast ratio, 0.2835 mm pixel pitch, 1440 x 900 _ 60 Hz refresh rate, Black
HP Compaq 505B VS884UT Desktop PC AMD Athlon II X2 255 3.1GHz 2GB DDR3 250GB HDD DVDRW GeForce 6150 SE Windows 7 Professional 32bit Black
Contact Alpha
410-633-1910
800-937-6405
